Zhejiang Setsail Electromechanical Co., Ltd.

focuses on the design and manufacturing of side motors and servo high-speed motors. It boasts a high-caliber technical R&D and after-sales team (S&S teams), which is capable of accurately designing and producing side-mounted motors and high-speed motors based on customer needs.

In the international market, the company's products are sold under the brand "ST (Setsail)". All products have obtained the ISO9001-2008 International Quality Management System Certification and China Compulsory Certification (CCC). Corresponding qualification certifications can be applied for in accordance with the requirements of different national standards to meet customer needs.

Core Values: Strive for Perfection in Craftsmanship, Take Reliability as the Foundation, Drive by Innovation, Lead the Future with Intelligence, Advance Hand in Hand through Collaboration, and Achieve Win-Win Value.

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3. 1. Warranty Period

   From the date of receipt of the equipment, the entire unit is covered by a free warranty for [24 months] , and the core components(stator, rotor, motor shaft) are covered by a free warranty for [36 months].

    

   2. Coverage

   During the warranty period, for malfunctions such as failure to start, abnormal noise during operation, excessive temperature rise, and insulation failure caused by product design or manufacturing defects, free replacement service will be provided.

    

   Free technical support is also available, including:

   - Motor installation guidance

   - Customization of daily maintenance plans

   - Remote assistance for fault diagnosis (e.g., video-guided wiring, parameter debugging)

    

    3. Exclusions from Coverage

   - Damage caused by human operational errors (e.g., connecting to incorrect voltage, overload operation, unauthorized disassembly)

   - Damage caused by force majeure events such as natural disasters (floods, earthquakes, lightning strikes), accidental impact, and fire

    

    4. Warranty Channels

   After-sales Hotlines: 

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   - (+86) 17326740802 (Jennie)

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   - (+86) 15867404579 (Penny)